Terms of service

Last updated: 26 September 2026

These Terms of Service govern your use of the Stelimasa Health website and purchases from this store. “We”, “us” and “our” refer to Stelimasa Health. By placing an order, you agree to these terms. If you do not agree, please do not place an order. Nothing in these terms limits any rights you have under applicable consumer law.

1. Products and information

We aim to describe our products accurately. Images, packaging and product details may change, and colours may appear differently on different devices. Check the product page, ingredients, directions and warnings before purchase and use. Information on this website is for general information and is not medical advice. Consult a qualified healthcare professional if you have a medical condition, take medication, are pregnant or breastfeeding, or have questions about whether a supplement is suitable for you.

2. Orders and payment

Prices, availability and any applicable delivery charges are shown during checkout. You are responsible for providing accurate contact, delivery and payment information. An order confirmation acknowledges that we received your order; we may contact you if a product is unavailable, payment cannot be processed, or we cannot fulfil the order. If we cancel an order after payment, we will refund the amount paid for the cancelled items. We may correct obvious errors in product information or pricing before accepting an order and will give you the choice to proceed at the corrected price or receive a refund.

3. Delivery, returns and refunds

Available destinations, delivery estimates and charges are described in our Shipping Policy and at checkout. Delivery estimates are not guaranteed dates unless expressly stated. Our Refund Policy explains how to request a return, replacement or refund. These policies form part of the information provided before purchase and do not reduce any statutory rights that apply to your order.

4. Use of the website

You agree to use the website lawfully and not to interfere with its operation, attempt unauthorised access, or submit false or misleading information. Product descriptions, text, images, branding and other site content belong to us or our licensors. You may use the website for personal shopping and information, but may not reproduce or commercially exploit its content without permission.

5. Third-party services and links

Our store uses service providers, including Shopify, to operate the website, process checkout and fulfil orders. Links to other websites are provided for convenience. Their content and practices are governed by their own terms and policies.

6. Liability and consumer rights

We do not exclude or limit liability where doing so would be unlawful. Subject to your statutory rights, we are not responsible for losses that were not reasonably foreseeable when you placed your order or that result from misuse of a product contrary to its directions and warnings. If you have a problem with an order, contact us so we can investigate and provide the remedy required by applicable law and our published policies.

7. Changes to these terms

We may update these terms from time to time. The version published when you place an order applies to that order, unless a change is required by law. The last updated date above shows when this version was published.

8. Contact

For questions about these terms or an order, email info@stelimasahealth.com. Our postal address is 5 Brayford Square, London E1 0SG, United Kingdom.